How to Practically Sell on WhatsApp: For Indian Sellers

sell on whatsapp collect payments on whatsapp in india

It’s not news that more than 7 crore active users in India have adapted to one communication channel now: WhatsApp. People have replaced the term “text” to “WhatsApp” in their day to day conversations. It’s only logical now to adapt your business to such a massively accepted tool to communicate. Technologies change and you should adapt with the changes – specially when you are in a business.

WhatsApp is a very personal tool but there is still a large audience lying there. To tap into this channel, your marketing strategies need to be exclusive.

Here, we are going to talk about how to tap into that audience and sell via WhatsApp.

How to use WhatsApp to sell

1. Accept Sales Inquiries on WhatsApp:

If you are open to sales communications on WhatsApp, you should have your business number registered separately. This adds a more personal touch to your business – We all love the convenience of communicating free of cost on WhatsApp.

sell on whatsapp in india without website

In all your marketing communications, share your WhatsApp number to let them know that they can personally reach out to you if they have a question about your product.

2. Tap into Marketing Groups on WhatsApp:

Where a large audience hangs out, your chances of making a sale doubles. There are a lot of marketing groups on WhatsApp that revolves on buying and selling around mutual interests of buyers and sellers – which you can be a part of very easily.

How to find WhatsApp groups:

1. Ask fellow sellers: When you talk to your seller friends, there is a chance that they might be a part of a group that connects sellers of the similar category. Ask around.

2. Search on Facebook groups: Look around on Facebook for groups where sellers interact with each other. Chances are high that they also have a WhatsApp group for the same. Be a part.

3. This website here is a nice start:

You can search for the category you are interested in and follow the rules they have mentioned on the website to add yourself.

4. Create your own Group on WhatsApp: You can find like minded people and start your own group on WhatsApp and let the word spread by making your initial members admin. They can add more people to the group and eventually, you will have a decent audience.
You can find inspiration here: Example of a WhatsApp group.

Collect Payments directly via WhatsApp Groups:

With Instamojo, it becomes easy to let people pay you directly via WhatsApp to confirm the orders. If you haven’t signed up yet, you can do it now here.

After finishing the Signing up process, you should create a payment link which has information about the product you are selling. You can create multiple payment links for multiple products.

These payment links are shareable on WhatsApp in chats. Your customers can click on this link and proceed with the payment. This is how it looks in a WhatsApp group:

sell on whatsapp in india without a websitw



3. Support is the New Sales with WhatsApp:

When you start accepting sales enquiries on WhatsApp, let them place the order there itself by paying instantly. This is possible with Instamojo as mentioned above in Point 2:  Complete Account Setup -> Create a Payment Link -> Share the link.

After you have made a sale, its a good idea to stay in touch with them and ask them if they would want to receive updates on new and related products from you. Building a relationship with your customers on WhatsApp keeps your brand name fresh in their mind and it is probable that they will make a repeat purchase.

sell on whatsapp in india without a websitw

Warning: WhatsApp spam can be an overkill. Avoid spamming your customers with forced sales messages.

We believe WhatsApp should be a complement to your other communication channels for marketing and not a sole marketing channel. The key is to give your customers more options when they are looking for it. To help you get started on other social media channels, we have also written about selling on Facebook and Instagram.

If you have any queries or need help with selling via WhatsApp, comment and let us know. You can also reach out to us at

Ready to take your business online? Start here:

Start Selling on Whatsapp Now!


  1. You don’t have card support
    Credit card {diners clip} which is not supporting.

    Please add one features to our instamojo.

    Hope you will add this feature early.

    Thanking you


    1. Hey Anju,

      It’s best to opt for a Food Safety and Standards Authority of India (FSSAI) license before you start operating. (The link leads to how you can apply for a FSSAI license)
      Also with the GST coming it, if you are selling your chocolates across state borders, you will need to keep invoices. If you are already signed up with Instamojo, your buyers will automatically get a receipt for the purchase when they pay you via Instamojo on whatsapp!

      1. Can u help me
        I want to know how to ask people to buy my product
        How to convince them
        If you have any msg of conbending please mail me in

  3. WhatsApp is a sleeping giant. Business promotion through WhatsApp is going to increase in coming days. Especially the small and home based businesses are going to take advantage of this platform along with Facebook. As a Digital Marketing training company soon we are going to add a WhatsApp marketing module on our full stack Digital Marketing course.

    Soumya Roy
    DM & SEO Coach

    1. Hi I am an online seller on.whatsapp..only through whatsapp groups for different category of products as a reseller
      .we get images of products from manufactures suppliers or direct dealer who deal in various products than we circulate those in out direct consumer lost with adding our margin and quoting sine price to our clients ..we take payment ts on put account through next or imps .
      And then we fwd payment to.our vendor this keeping our margin and product is despatched directly from. The person who is having the product to my clients address and they charge the client shipping we are just action g as mediators this scenario as I do r have the stock and even the despatch happening from.vendor to client directly who is going to pay GST as there could be several mediators n between since the product may not be coming to me directly so in chain thereay be several people in line so how to go about it ..though I pay it since all my transactions are crystal clear through online and the gross income is less than 5 lakhs per annum. Pls reply as I dint unrest and where do u stand and what kind of registration I am.required to online selling is the only option left for me to earn …

      1. Can u give me your whats app number, I m in need of active re-sellers for my products
        pls ping me on whats app 9028889918

    2. Hi, Can I promote digital products and courses through Whatsapp. I am also into Affiliate Marketing. Is Whatsapp suitable for this?

  4. We have a @Fashion Fizzy whatsup group for selling merchandise. We are dealing directly with manufacturer and dealers. We are adding customers to provide one to one services. Interested seller may also approach us for selling purpose.
    To add yourself to this group, please send your number on 7355790780.

  5. Hello
    Please help me
    How can sale video online and payment receive By instamojo and how can create paid account in instamojo please what is your contact number

    1. Just go to and sign up. It takes less than two minutes.
      If you want to collect payments more than Rs.10,000 a month, you can submit some documents and your account will be verified within minutes.

      Drop us your number at and we’ll give you a call.

  6. I’m a designer I design garments. Where and how can I sell them can anybody help me further with this… Please. Contact 9953445009

  7. I need manufacturers​ and sellers of shoes bags watches at low cost
    For promoting and reselling your products and sell it for you.
    Interested persons may add me in your broadcast or groups
    And message me no is

  8. We have a DESI AVATAR whatsapp group for selling merchandise. We are dealing directly with manufacturer and dealers. We are adding customers to provide one to one services. Interested seller may also approach us for selling purpose.
    To add yourself to this group, please send your number to 8123228973

    1. Hy i sell my products through watsapp I need more audience coverage n reseller to promote sales if You can help me out I have wide range of products almost everything
      Contact on 6380036788

      1. Interested for reselling ur products… m active reseller in gurgaon myself reetu yadav my whatsapp no.9599057086

  9. Hi, im ready to sell ur products in whatsapp groups, if u like to give the order and u want to speak with me personally pls contact and whatsapp 9972545144, 7411500414

  10. Any help on where to source goods from of branded copies shirt t-shirt shoe watch….. Similar to those moving around in online groups these days??? Plz drop contact if any one can help

  11. Sir,
    I am a writer editor publisher of books. Currently I have two digital book to sell. I need sellers who can help to sell my books on commission.
    Contact Call 9690751111
    Whatsaap 9639842222


  12. Very Nice Article. Enjoyed reading It, really explains everything in detail, the article is very interesting and effective. The information you have posted is very useful. Thanks for sharing.

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